Opening Doors

It’s always a kind gesture to hold the door open for the person behind us. It’s not something we really think about, but more of an automatic behaviour that says, “I’m acknowledging your presence. Here you go.”

That acknowledgement is at times all it takes for somebody to feel welcome in a group Zoom meeting. Or the key for good customer experience when ordering food at a restaurant. Or the thing that makes or breaks a well-communicated email to your boss.

Being noticed and getting seen by the people we want to be seen by is huge, and it’s the simple act of acknowledgement.

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