Not every restaurant used to own a contactless payment machine, but now there’s a looming reason to shift towards them. Not only for the safety and convenience of the staff, but more importantly the safety and convenience for customers. It would be a huge disservice to keep things business as usual, but some shop owners continue to stand their ground because they are afraid of the further shifts it will bring.
Sometimes we’re not ready for change. On the other hand, it’s important to know whether the change we’re resisting is for selfish reasons or to serve our audience better.